Returns and Refund Policy
At Anveshan, we strive to deliver the purest farm-to-table products; however, if you receive a damaged or incorrect item, we offer a hassle-free return process within 7 days of delivery. Due to the perishable nature of food items, returns are only accepted for quality issues or shipping errors to ensure maximum safety and hygiene.
Return Process
- 1.Initiate Request
Contact our support team via email or WhatsApp within 48 hours of receiving your order, providing your order ID and clear photos of the issue.
- 2.Quality Assessment
Our quality control team will review your request and the provided images to verify the claim against our high-standard production benchmarks.
- 3.Reverse Pickup
Once approved, we will arrange a free reverse pickup from your address; please ensure the product is in its original packaging with all seals intact.
- 4.Refund or Replacement
After the item reaches our warehouse, we will either dispatch a fresh replacement or initiate a full refund to your original payment method within 5-7 business days.
